Dear Guests,

Thank you for choosing the Zante Maris Suites for your recent holiday. Your feedback is essential if we are to improve the standards of service we provide. We would therefore be very grateful if would take a few minutes to complete this questionnaire. Thank you for your time and we wish you a safe return home!

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Reception

How friendly & welcoming was your check in/check out experience?
1 = poor, 5 = excellent Level of service received at the Reception
1 = poor, 5 = excellent Reception staff efficiency/willngness/provision of information
1 = poor, 5 = excellent

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Accommodation

Comfort of your suite
1 = poor, 5 = excellent Comfort and standart of your bathroom
1 = poor, 5 = excellent Guest facilities in the bedroom
1 = poor, 5 = excellent Cleanliness of the bedroom
1 = poor, 5 = excellent Overall maintenance & design of the suite
1 = poor, 5 = excellent Suite swimming area
1 = poor, 5 = excellent

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Restaurant

Quality and friendliness of services in the Restaurant
1 = poor, 5 = excellent Dining area comfort and ambience
1 = poor, 5 = excellent Quality of food at breakfast
1 = poor, 5 = excellent Choices available at breakfast
1 = poor, 5 = excellent Quality of food at dinner
1 = poor, 5 = excellent Choices available at dinner
1 = poor, 5 = excellent

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Room Service

Level and speed of service received
1 = poor, 5 = excellent Quality of food
1 = poor, 5 = excellent Quality of beverages
1 = poor, 5 = excellent Meal choices available
1 = poor, 5 = excellent

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Bars

Quality and friendliness of service at Pool Bar
1 = poor, 5 = excellent Design and ambience of the pool
1 = poor, 5 = excellent Quality of snacks
1 = poor, 5 = excellent Snack selection available
1 = poor, 5 = excellent Quality of coffess and refreshments
1 = poor, 5 = excellent Quality of cocktails and drinks
1 = poor, 5 = excellent Wine list selection
1 = poor, 5 = excellent

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Hotel

Overall
1 = poor, 5 = excellent Design, decor and furnishings in public areas
1 = poor, 5 = excellent Maintenance and comfort of public areas
1 = poor, 5 = excellent Location
1 = poor, 5 = excellent Standards of surroundings and gardens
1 = poor, 5 = excellent Cleanliness overall
1 = poor, 5 = excellent Swimming pool area
1 = poor, 5 = excellent Outdoor gym
1 = poor, 5 = excellent Outdoor sauna
1 = poor, 5 = excellent Massage treatments
1 = poor, 5 = excellent

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Overall View